Corporate America’s worst nightmare lives in a tiny one-bedroom apartment, loves browsing in flea markets and has a lop-eared brown and white pet rabbit named Crackers
lovely lead of the day
“Such is the growing power of social media, which can make consumer complaints go viral and cause serious brand damage within days or even hours. While one person can’t topple a company, if that person is able to assemble an army of hundreds of thousands behind them, they become a force to be reckoned with.”